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How Check In Works

How Check In Works

Orlando Vacation Rental Homes offers Express Check-in to all of our guests. We’d like you to know the address of your vacation home before you ever leave home!

We request that you contact us at least 72 hours prior to your arrival so that we can send directions and arrival details to you BEFORE you leave home.

Call us at 1-877-389-9220 or email us so we can make sure your contact details are entered correctly in our system and get you registered and checked in online.

Here’s what will happen next:

  1. We’ll send you an email with a link to your online registration form and the information on any outstanding fees on your reservation.
  2. Right after you complete the registration form, you will be taken to a shopping cart that will have any outstanding fees already pre-loaded for you.
  3. Just complete the payment fields and hit Submit Order.
  4. The system will send you an email with confirmation of payment submitted.
  5. Within 24 hours, the system will send you a final email that will have an attachment.
  6. The attachment will have all the details on the vacation that you need for your arrival –
    • Full address
    • lockbox or door code
    • gate code
    • alarm code
    • after-hours phone number for the property manager to be used for emergency calls only – for example, the AC is not working, there is no power.
    • All other issues can be called in the next day

If you do NOT contact us at least 72 hours prior to your arrival, you may run the risk of our office being closed and you will not be able to reach someone who can help you.

We do NOT have a check-in location that is available to you 24/7. Our office address is our mailing address only. Express Check-in is the way to go!

When you get to the Orlando area on your arrival day:

  • Once you have your arrival details, you can go directly to your Orlando vacation rental home when you get into the Orlando area. Check-in time is 4pm. If you have requested an early check-in and paid the $75 fee, you should also have received confirmation of that early check-in time.
  • Follow the instructions on your arrival details if you have a gate code.
  • You will access the vacation home by opening the lockbox located near the front door with the lockbox code on your arrival details, or by using the door code on the keypad located on the front door.
  • Follow the instructions on your arrival details if you have an alarm code.

You are now in your Orlando vacation rental home and can begin to relax and enjoy your Orlando vacation!

If you have any questions about this process, check our FAQs to see if your questions have already been answered. If not, feel free to email us or call us at 1-877-389-9220 and we'll be happy to help!

We look forward to welcoming you to the Central Florida areas of Orlando, Kissimmee, Davenport, Haines City and Clermont!

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