Online Registration

                                                                   Check in: 4.00pm (EST)                                    Check out: 10:00am (EST)

 

During peak season, check-in time may be delayed up to an hour. We appreciate your cooperation.

 

Please inspect the property and phone or email in any damages or concerns that you may find. Please also send photos of each item/issue. Please call the phone number on your directions and check-in instructions. If calling after office hours please leave a message and we will return your call on the next business day. You can also email us at reservations@orlandovacationrentalhomes.us.

 

All reservations are subject to a onetime Property Protection fee. The Property Protection Fee is a damage waiver that covers up to $500 for accidental or inadvertent damages in the vacation rental home. The fee is based on the size home that you book. Please be advised that intentional damage or gross negligence will result in additional costs. This Property Protection fee must be paid PRIOR to arrival. This fee is non-refundable.

The rental home will be inspected after departure and any damages or additional cleaning required will be reported to us within 72 hours. We will then contact you to inform you of any additional charges that may arise as a result of the inspection of the vacation home.

 

Please note that you are required to vacate the home no later than 10am. If you are still in the home when the cleaners arrive shortly after 10am, you will be charged a late checkout fee, which is equivalent to an additional night’s rent. You will still be required to vacate the home immediately, so it can be prepared for the next guest. Late checkout can be requested at the time of check-in and if the home is available, late checkout can be confirmed for a fee of $75.00 plus tax.

 

Once you have checked in, should you need to leave the vacation property prior to your originally scheduled check out date, there will be no refund.

 

Once registration is complete and all fees have been paid, there are no refunds. The reservation is deemed complete at that time. No-shows will not receive any refunds; delayed arrivals will also not receive any refunds.

 

Upon your arrival to the vacation home, there will either be a key to the home in the lockbox, which is located on or near the front door, or you will use the keypad on the front door. There will be a lockbox code or door code on your arrival directions. Enter this code into the lockbox to retrieve the key that will unlock the front door.

 

Please leave the key in the lockbox at all times. In the unlikely event that you lock yourself out, there will be a $75.00 service fee during normal business hours. If you lock yourself out after normal business hours, there will be a $100 service fee. The charge for a lost key is $75.00.

 

Each vacation home is professionally cleaned prior to your arrival and after your departure. If you would like additional cleaning during your stay, this may possibly be arranged for an additional fee – please contact us for further details. Bath towels and bed linens are provided in the home. There is a washer and dryer in each unit available for use during your stay.

 

If your vacation unit is equipped with a security system, it will have been armed prior to your arrival, you will be given the code in your check in details. If the alarm is accidentally triggered, you will be charged the $100.00 fine for false alarms imposed by the police department upon dispatch. Please inform all guests in your party not to touch the alarm system.

 

If you have ordered pool heat during the months of October through April, please understand that should the temperature outside drop below 55 degrees the pool heater may shut off, and that there are no refunds for pool heat. Refunds will only be provided if the pool heater is physically broken and verified by a maintenance technician.

 

Please remember that you are staying in a privately-owned vacation home, and unfortunately appliances can fail. The Property Manager will quickly work to repair any and all items as quickly as possible. In the event of an appliance or pool heater failure, we cannot refund any rental payments or move you to an alternative property unless the property is unlivable.

 

A departure cleaning fee is added to all reservations which must be paid for prior to entering the vacation home. The departure cleaning fee varies depending on the size and type of home that you have rented and will have been confirmed to you at the time of reservation.

 

Please note that the vacation home that you are agreeing to rent sleeps a maximum number of people.   Should the property manager determine that there are more than the allowed maximum number of people in the home, you will be asked to vacate the home immediately. There will not be any refund should this unlikely situation occur. As the person signing this registration form, you take full responsibility for confirming only the maximum number of guests in the home at any time.

 

NOTE: If the home you are renting can sleep more than the standard number as stated below, that maximum number will be confirmed to you within your booking confirmation and again in the arrival details.

 

By clicking the button below you are stating that you have read and agree to the terms & conditions as well as the cost of the vacation rental, including any extras as stated above. You also agree to pay any and all outstanding charges on your reservation.   Payments are accepted in US dollars only.

 

*If applicable, pets must be pre-approved so you can be placed in a pet-friendly home. Pet fee applies for each pet.

 

There may be follow-up communication from Orlando Vacation Rental Homes or Jacath Enterprises.